By purchasing from our store, you agree to these terms of purchase. Please read the terms and contact us via our general information phone number if you have any questions.
1.1. These rules of the online store (hereinafter referred to as the Rules) are a legally binding document for the Buyer and the Seller (hereinafter referred to as the Seller) that sets out the rights and obligations of the Parties. 1.2. The Seller reserves the right to change, amend, or supplement these Rules at any time. The Buyer will be informed about any changes to the Rules on the online store website.
2.1. The purchase-sale agreement between the Buyer and the Seller is considered concluded when the Buyer forms and submits an order for goods in the online store, having first read these rules.
3.1. Under important circumstances, the Seller may temporarily or completely suspend the operation of the online store without prior notice to the Buyer. 3.2. If the Buyer attempts to harm the work, stability, and security of the online store or violates their obligations, the Seller has the right to limit or suspend the Buyer's access to the online store without notice.
4.1. The Seller undertakes to provide the opportunity to use the services of the online store under the conditions set by these Rules. 4.2. The Seller undertakes to deliver the goods purchased by the Buyer in the manner chosen by the Buyer, based on the conditions set by these purchase-sale Rules. 4.3. If, due to unforeseen circumstances, the Seller cannot deliver the goods ordered in the online store, the Seller has the right to terminate the purchase-sale agreement, informing the Buyer in advance. The Seller may offer a similar product. If the Buyer refuses, the Seller undertakes to return the money paid within 3 working days. 4.4. If the Buyer exercises the right specified in Clause 5.2 of these Rules, the Seller undertakes to return the money paid by the Buyer within 5 (five) working days from the date of receipt of the returned goods. 4.5. The Seller may withhold the Buyer's refund until the goods are returned to the Seller or until the Buyer provides proof that the goods have been sent to the Seller, whichever occurs first.
5.1. The Buyer has the right to purchase goods in the online store in accordance with these Rules. 5.2. The Buyer has the right to withdraw from the purchase-sale agreement of goods concluded in the online store, notifying the Seller in writing no later than within 14 (fourteen) calendar days from the date of delivery of the goods. 5.3. The Buyer can exercise the right specified in Clause 5.2 only if the goods have not been damaged or their appearance has not fundamentally changed, and if they have not been used.
6.1. The Buyer must pay for the purchased goods and accept them in accordance with the procedures specified in these Rules. 6.2. If the Buyer, without valid reasons, refuses to accept the goods at the time of delivery, the Buyer must cover the cost of returning the goods at the Seller's request. 6.3. At the time of delivery of the goods, the Buyer must check the condition of the shipment and the goods together with the Seller or the person delivering the shipment. 6.4. By using the online store, the Buyer confirms that they agree with these purchase-sale rules and must comply with them.
7.1. The prices of goods in the online store are indicated in euros and include VAT. Upon confirmation of the order, the delivery fee is added to the total amount of the goods, if applicable.
8.1. The Buyer visits the online store, selects the desired goods, and places them in the shopping cart. After forming the shopping cart, the Buyer enters the necessary personal data for order fulfillment: name, surname, address for delivery, phone number, and additional information that may be important for delivering the ordered goods. The Buyer confirms that they have read these rules and confirms the order. 8.3. Payment can be made using the online banking services of Swedbank, SEB, and Luminor banks, as well as Visa/MasterCard payment cards. Payments are processed in euros through the Paysera payment platform. We inform you that the account information and payment initiation services are provided to you by Paysera under the guidance of these provision rules. By proceeding with the payment, you confirm that you agree to the provision of these services and the terms of their provision.
9.1. When ordering goods, the Buyer must provide an accurate delivery address. 9.2. The Buyer must accept the goods themselves. If the Buyer cannot accept the goods but they are delivered to the address provided by the Buyer, the Buyer has no right to claim the goods were delivered to the wrong person. 9.3. The Seller delivers the goods to the Buyer according to the terms specified in the product descriptions. 9.4. All features of the goods sold are specified in the description of each item. The Seller is not responsible if the color, shape, or other parameters of the goods in the online store do not match the real size, shape, and color of the goods due to the characteristics of the Buyer's monitor. 9.5. If the Buyer withdraws from the purchase-sale agreement, only the price of the goods is refunded, excluding the delivery cost. 9.6. If the Buyer does not collect the goods from parcel machines or does not accept them from the courier, the goods are not re-sent until the additional delivery costs are paid. 9.7. Goods are delivered according to the specified price once. 9.8. If the Buyer does not collect the goods from the courier or the pickup point (parcel machine) within the specified period, the Buyer will cover the additional costs of returning the goods to our warehouse (6 EUR excluding VAT from the parcel machine, 24.79 EUR excluding VAT if not collected from the courier). 9.9. If the Buyer changes their mind and cancels the order after the goods have been prepared/sent, an additional 12.40 EUR excluding VAT handling and packing fee applies, which the Buyer must pay.
10.1. Quality goods can be returned within 14 days from the date of receipt. Deficiencies in sold defective goods are eliminated, defective goods are exchanged or returned in accordance with the provisions of the Civil Code of the Republic of Lithuania. 10.2. When returning goods, the following conditions must be met: 10.2.1. The returned goods must be in the original neat packaging (this point does not apply when returning a defective item); 10.2.2. The goods must be undamaged by the Buyer; 10.2.3. The goods must be unused and retain their marketable appearance: undamaged labels, unremoved protective films, etc. (this point does not apply when returning a defective item); 10.2.4. The returned goods must be of the same configuration as received by the Buyer (this point does not apply when returning a defective item); 10.2.5. The Seller has the right to refuse to accept the Buyer's returned goods if the return conditions were not met; 10.2.6. The return of goods is carried out in the manner specified by the Seller within 14 (fourteen) days from the date of receipt of the goods (this point does not apply when the goods are defective - in this case, the return of goods is carried out within the statutory warranty period); 10.3. The return and exchange of goods of appropriate quality is carried out in accordance with Article 6.22810(1) of the Civil Code; 10.4. Money for accepted but later refused goods is refunded to the Buyer's account no later than 5 (five) days from the date of return of the goods to the Seller unless the Seller and the Buyer agree otherwise. 10.5. The Buyer is responsible for the delivery of goods to the warranty service, and the Seller does not compensate or send their courier to deliver the goods to the warranty service. 10.5.1. Goods that are technically sound but returned are returned at the Buyer's expense unless otherwise agreed with the Seller.
11.1. These Rules are made in accordance with the laws of the Republic of Lithuania. 11.2. These Rules and the relations between the Parties regarding these Rules are governed and interpreted based on the laws of the Republic of Lithuania. 11.3. All disagreements arising from the implementation of these Rules are resolved through negotiations. If an agreement cannot be reached, disputes are resolved in accordance with the laws of the Republic of Lithuania. 11.4. The Parties are released from the obligations under these Rules if they cannot be fulfilled due to unforeseen circumstances beyond the Parties' control (Force majeure).
